Samsung has announce they are halting sales agreement and calling for a global reminiscence of their " hot " new smartphone phone – the Galaxy Note 7 – after multiple paper of them explode .
The South Korean society say it will offer all proprietor of the Galaxy Note 7 with a replenishment twist in the coming week . The tech colossus is also pulling all of its unsold Galaxy Note 7 devices from the ledge until further card .
The Galaxy Note 7 has been on sale since August 19 . However , dozens of people have been reporting their devices setting on fire during or shortly after they were put on charge . An investigation from Samsung unsurprisingly revealed the job was because of defective batteries .
Earlier this hebdomad , Ariel Gonzalez posted aYouTube videoshowing a Galaxy Note 7 with a dethaw rubber eraser casing and shattered screen , commenting it “ caught fire ” after he was charging it .
The recall is expected to affect one thousand thousand of twist . The Guardianestimates that 1 million gadget have been sold and there are 2.5 million more waitress in store rooms .
A Samsung spokesperson tell South Korea ’s New AgencyYonhap : " The problematic bombardment news report for less than 0.1 percent of the entire volume sold . " Samsung added that only a dowry of the devices will have the mar as they put to work with multiple battery manufacturer . However , since they are unable to trace the rootage of the doubtful battery , they are issuing a total callback .
In astatementreleased today , Samsung bestow : “ In reply to recently cover cases of the novel Galaxy Note 7 , we carry a thorough investigating and found a battery cubicle issue . To day of the month , as of September 1 , there have been 35 instance that have been reported globally and we are currently conducting a thorough review with our supplier to key out possible affected batteries in the market .
" We have stop sales of the Galaxy Note7 . For customers who already have Galaxy Note7 devices , we will voluntarily replace their current gadget with a newfangled one over the come weeks . "
