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Target and Walmart

Many people took to social media on Monday to speak out after being sent an email from an official Walmart account that contained a racial slur.

On Monday, dozens of people on social media shared images of a “Welcome to Walmart” email they received from the company that included the N-word in place of their name.Screenshotsof the NSFW message showed it came directly from a “help@walmart.com” email address.

In a statement sent to PEOPLE, Walmart says the emails were sent from a non-employee who created false customer accounts.

“We discovered that an external bad actor created false Walmart accounts with obvious intent to offend our customers,” a company spokesperson says. “We were shocked and appalled to see these offensive and unacceptable emails.”

courtesy Wendy Naugle

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“We’re looking into our sign-up process to ensure something like this doesn’t happen again,” they continue. “We’re also looking into all available means to hold those responsible accountable.”

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“I don’t use the N-word. Never will. Never been called one either—well, not until 3:08 AM EST when one of the world’s largest retailers decided it was time to break the streak?!” a Twitter user named Camille wrote in a post on Momday, which included a screenshot of theNSFWemail.

“Yes, this email is real,” they continued. “And no I don’t subscribe to or shop w/@Walmart but I want answers!”

source: people.com